Terms of service

Terms of Service – VASEO

1. Introduction

Welcome to VASEO. These Terms of Service apply to your use of our website and any purchases made through it.

By using our website, you agree to these terms.

2. Products

VASEO offers premium clothing and lifestyle products.

We aim to display accurate product descriptions, images and sizing information. Slight variations in colour, appearance and manufacturing may occur.

3. Orders and Payments

All orders are subject to acceptance.

Payment must be completed at checkout before production begins.

We reserve the right to cancel orders where necessary, including suspected fraudulent transactions or genuine pricing errors. Any payments taken for cancelled orders will be refunded.

4. Production and Delivery

Our products are manufactured and fulfilled by Tapstitch after an order is placed.

Production and delivery times are estimates and may vary depending on the product, destination and delivery provider.

We will do our best to assist with any delivery issues.

5. Returns and Refunds

Our Returns & Refunds Policy explains our procedures for cancellations, returns, faulty items and refunds.

Your statutory consumer rights are not affected by this policy.

6. Intellectual Property

All VASEO logos, branding, designs, photographs and website content belong to VASEO or are used with permission.

You must not copy, reproduce or use our designs or branding without written permission.

7. Website Use

You agree not to misuse our website, attempt unauthorised access or use our services for unlawful purposes.

8. Third-Party Services

We use third-party services, including Shopify for our online store and Tapstitch for product manufacturing and fulfilment.

These providers operate under their own terms and conditions.

9. Liability

Nothing in these terms excludes or limits any liability that cannot legally be excluded under UK law.

Your statutory consumer rights remain fully protected.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Customer information is used to process orders, arrange delivery and provide customer support.

11. Governing Law

These terms are governed by the laws of England and Wales, where applicable, without affecting mandatory consumer protections.

12. Contact

For any questions regarding these Terms of Service, please contact VASEO through the contact details provided on our website.